❓ Help Center

Answers to the most asked questions about cb667

Deposits, withdrawals, VIP benefits, and responsible gaming — straightforward answers to all the important questions for Bangladeshi players, all in one place.

cb667 created this FAQ page to make your experience as smooth as possible. It covers everything from deposit and withdrawal rules to VIP cashback and responsible gaming tools — with clear, concise answers. If you cannot find the answer to your question here, reach out via our 24/7 live chat or email.

Frequently Asked Questions

Deposit Money

In most cases a deposit is credited within a few minutes. If more than 15 minutes have passed, note the transaction ID from your mobile wallet and contact our 24/7 live chat. Having the transaction ID allows our team to resolve the issue quickly.

Log in to cb667, go to the deposit page, and select Nagad as the payment method. Enter the amount you want to deposit and send money to the Nagad number shown. Enter the payment reference number correctly in the form — an incorrect reference may delay your credit. Minimum deposit is ৳500.

The minimum deposit amount at cb667 is ৳500 for all payment methods. This applies to bKash, Nagad, Rocket, and Upay alike. Deposits below ৳500 are not accepted.

cb667 does not charge any deposit fee. However, bKash and other mobile wallets may apply their own send money charges. Contact your wallet provider directly to find out about those charges. We do not deduct anything extra from your deposit.

cb667 currently accepts deposits via four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. These methods are widely available in Bangladesh and process instantly.

VIP Benefits

cb667 has four VIP tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). The higher the tier, the higher the weekly cashback rate.

Your VIP tier is upgraded automatically as you play regularly. The more active you are and the more time you spend on the platform, the sooner you can move to the next tier. Contact our support team for details on the requirements for each specific tier.

In addition to weekly cashback, higher VIP tiers come with priority support, early access to special promotions and offers, and an enhanced gaming experience. Platinum members receive the most personalised service.

Cashback is calculated at the applicable rate based on your net weekly losses. For example, at the Gold tier a rate of up to 0.6% applies. It is credited to your account automatically at the end of each week. Contact support for details on exact timing and conditions.

All new members start at the Bronze tier. Even at Bronze you can enjoy up to 0.2% weekly cashback. Through regular play you can progress to Silver, Gold, and ultimately Platinum.

Withdraw Money

Yes, for security reasons cb667 only processes withdrawals to a mobile wallet registered in the player's own name. If the account name and wallet name do not match, the withdrawal may be held. To avoid issues, provide accurate information when registering.

The minimum withdrawal amount at cb667 is ৳500. Withdrawal requests below ৳500 are not accepted. This limit applies to bKash, Nagad, Rocket, and Upay alike.

Withdrawals are generally processed within 30 minutes to 3 hours. cb667 handles requests as quickly as possible. During busy periods or when verification is required, it may take a little longer.

Withdrawals are usually completed within 3 hours. If more time has passed and it is still pending, contact our 24/7 live chat with your transaction ID. Our support team will provide a quick status update.

Bonus funds require a specific wagering requirement to be met before withdrawal. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, you need to place bets worth ৳1,200 × 20 = ৳24,000. Wagering is calculated on the bonus amount only, not on deposit plus bonus. Once the requirement is met, withdrawal proceeds normally.

Responsible Gaming

cb667 is for players aged 21 and above only. Age is verified during registration, and it is strictly prohibited for minors to operate an account or gamble. This policy is non-negotiable for us.

cb667 offers cooling-off and self-exclusion options. To take a short break or deactivate your account for an extended period, contact our 24/7 support. Our team will act promptly and respect your decision.

Yes, you can set deposit limits for yourself. This is an important responsible gaming tool. To set a limit, contact our support team via live chat or email at ([email protected]).

Gambling addiction is a serious issue and you do not have to face it alone. Reach out to mental health organisations and counsellors in Bangladesh. You will find more detailed information and guidance on our responsible gaming page.

Some warning signs: losing more than your budget, placing larger bets to chase losses, hiding your gambling from family and friends, feeling restless when you cannot play, and neglecting daily responsibilities. If you notice these signs, take a break and seek help.

cb667 treats the protection of minors as its highest priority. Age is verified at registration and additional identification may be requested in suspicious cases. If you suspect a minor in your household is using an account, please notify us immediately.

Have more questions? We are always here for you

cb667's support team is available 24 hours a day, 7 days a week in both Bengali and English. Do not hesitate to contact us with any issue.

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